If you paid by eCheck it can take 3-5 days till the payment is processed and your Guide is emailed to you. If you paid by Credit Card, then your Guide should have arrived shortly after your payment.

First you should check your spam folder, trash bin or any other folders your email program might have moved your Guide to.

If you can't find your Guide, you can view and download your Guide at www.personalitybook.com. Just log on with your email-address and password.

You need a PDF-Reader Program like Adobe Acrobat Reader to access your Guide. You can download Adobe Acrobat Reader for free at:

Once you have a PDF reader installed:

In the email that has your Guide attached to it try opening your Guide by clicking on the link called "download". This should open your Guide.

You can also view and download your Guide at www.personalitybook.com. Just log on with your email-address and password.

Taking the Test is for free. You then have the option to buy 4 personalized guides.

You can pay by Credit Card or through PayPal. If you don't have a PayPal account yet, you can set up a PayPal account and pay by eCheck using our PayPal Payment option. Just select the PayPal Option on the page where you make the payment. You can then sign up with PayPal and make your payment using your bank account. This PayPal payment option is called eCheck.

You or someone who knows your email-address must have previously registered with your email-address. For security reasons we only allow one registration per email-address.

Send us an email from that email-address and enter Delete into the subject line to have the existing account deleted. We will notify you as soon as we have deleted the existing account. You can then register with your email-address again.

If you are no longer interested in receiving your Guide and don't want to receive email from www.personalitybook.com click here

Please Contact us if you have any other questions.